Privacy Policy

1. Who We Are

Soul Seeker Tarot is owned and operated by:

Sovereign Entity Ltd

Website: https://www.soulseekertarot.com

Application: https://app.soulseekertarot.com

Email: admin@soulseekertarot.com

2. Information We Collect

Depending on how you use Soul Seeker Tarot, we may collect:

Account Information

• Username
• Email address
• Secure authentication information
• Subscription details
• User preferences

Tarot Activity

To provide your personalised experience we may securely store:

• Tarot readings
• Questions you submit
• Saved readings
• Monthly summaries
• AI-generated insights
• Custom Tarot deck information
• Deck print requests
• Personal preferences

This information is private to your account unless you choose to share it.

Payment Information

Payments are securely processed by Stripe.

We never store your payment card details.

Stripe may collect:

• Payment information
• Billing details
• Transaction history
• Subscription information

Please refer to Stripe's Privacy Policy for further information.

Technical Information

We may automatically collect:

• Device type
• Browser
• Operating system
• Approximate location
• Language
• Crash reports
• Diagnostic information
• Performance data

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Deliver personalised Tarot readings.
• Generate AI interpretations.
• Save your readings and insights.
• Process subscriptions and purchases.
• Respond to support requests.
• Improve our services.
• Protect against fraud and misuse.
• Comply with legal obligations.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal information only where we have a lawful basis.

Performance of a Contract

We process information necessary to provide the Soul Seeker Tarot service, including:

• Managing your account.
• Delivering Tarot readings.
• Saving your content.
• Processing subscriptions.
• Providing customer support.

Legitimate Interests

We process certain information where necessary to:

• Improve Soul Seeker Tarot.
• Monitor performance.
• Detect fraud.
• Maintain security.
• Develop new features.
• Respond to feedback.
• Protect our systems.

We always balance these interests against your rights and freedoms.

Consent

We rely on your consent for:

• Analytics cookies.
• Google Analytics.
• Marketing emails (if you choose to receive them).
• Optional features requiring your permission.

You may withdraw your consent at any time.

Legal Obligations

We may process personal information where required by law, including:

• Tax obligations
• Financial reporting
• Fraud prevention
• Regulatory compliance
• Law enforcement requests where legally required

5. Artificial Intelligence

Soul Seeker Tarot uses Artificial Intelligence to generate personalised Tarot interpretations based on the cards drawn and the information you choose to provide.

The AI is designed to support:

• Personal reflection
• Self-awareness
• Spiritual exploration
• Entertainment

AI interpretations are intended as guidance only.

They should not be relied upon as medical, legal, financial or other professional advice.

Final decisions always remain your own.

Information submitted for readings may be securely processed by trusted AI service providers solely to generate the interpretation you have requested and to maintain the reliability and security of the service.

6. Our Commitment to Responsible AI

Responsible use of Artificial Intelligence is an important part of Soul Seeker Tarot.

We have designed our AI to:

• Speak respectfully and compassionately.
• Encourage reflection rather than certainty.
• Respect your free will and personal choices.
• Avoid presenting predictions as guaranteed outcomes.
• Support personal growth without replacing professional advice.

Our AI does not make decisions about your legal rights, employment, finances, healthcare or any other matters that produce legal or similarly significant effects.

We continually review and improve our AI systems to promote fairness, privacy, transparency and responsible use.

7. Google Analytics

Soul Seeker Tarot uses Google Analytics 4 (GA4) to understand how visitors use our website and web application.

Analytics may collect:

• Pages viewed
• Time spent on pages
• Browser type
• Device type
• Operating system
• General geographic region
• Referring websites
• User interactions

We have enabled IP anonymisation.

Analytics data is used only to improve Soul Seeker Tarot.

We do not use Google Analytics to identify individual users.

8. Cookies

We use cookies to:

• Keep you signed in.
• Remember your preferences.
• Improve website performance.
• Analyse usage.
• Protect against fraud.

Where required by law, analytics cookies are activated only after your consent.

You may change your cookie preferences at any time.

For full details of the cookies we use, please read our Cookie Policy at https://www.soulseekertarot.com/cookies.

9. Google Consent Mode

Soul Seeker Tarot uses Google Consent Mode v2.

This allows Google services to respect the cookie choices you make.

If you decline analytics cookies, Google Analytics will either not collect information or will operate only in a limited privacy-preserving manner where permitted by law.

10. Data Storage

Your information is securely stored using trusted cloud infrastructure including Supabase.

We use security measures including:

• HTTPS encryption
• Secure authentication
• Database Row Level Security (RLS)
• Role-based access controls
• Regular security monitoring

11. Email Communications

We may send emails relating to:

• Account verification
• Password resets
• Subscription updates
• Purchase confirmations
• Customer support
• Important service announcements

Marketing emails will only be sent where you have chosen to receive them.

You may unsubscribe from marketing communications at any time.

12. Sharing Your Information

We never sell your personal information.

Where necessary, information may be shared with trusted service providers including:

• Stripe
• Supabase
• Google Analytics
• AI service providers
• Email delivery providers

Each provider processes information only as required to deliver the services they perform on our behalf.

13. International Data Transfers

Some of our trusted service providers may process personal information outside the United Kingdom or European Economic Area (EEA).

Where this occurs, we use appropriate safeguards such as:

• UK International Data Transfer Agreements (IDTAs)
• UK Addendum to the EU Standard Contractual Clauses
• Countries recognised as providing an adequate level of protection
• Other lawful safeguards required under UK GDPR

We work only with reputable providers that maintain appropriate security and privacy standards.

14. Data Retention

We retain personal information only for as long as necessary to:

• Provide your account.
• Deliver our services.
• Meet legal obligations.
• Resolve disputes.
• Maintain security.

If you permanently delete your account, we will remove or anonymise your personal information unless we are legally required to retain certain records.

15. Your Rights

You have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

We aim to respond to privacy requests within one month.

16. Automated Decision-Making

Although Soul Seeker Tarot uses Artificial Intelligence to generate readings, we do not use automated decision-making or profiling that produces legal or similarly significant effects.

The guidance provided by the application is intended solely for personal reflection and self-development.

17. Security

We take appropriate technical and organisational measures to protect your information.

These include:

• Encrypted communications
• Secure authentication
• Database security
• Access controls
• Security monitoring
• Regular software updates

While we take reasonable precautions, no online service can guarantee absolute security.

18. Children's Privacy

Soul Seeker Tarot is intended for teenagers and adults in accordance with the age rating shown on the platform from which you downloaded the application. We do not knowingly collect personal information from children below the minimum age permitted by applicable law without any required parental consent.

19. Third-Party Links

Our website and application may contain links to third-party websites.

We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing personal information.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

Any significant changes will be published on this page together with the updated effective date.

21. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sovereign Entity Ltd

Email: admin@soulseekertarot.com

Website: https://www.soulseekertarot.com