Introduction
Soul Seeker ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Soul Seeker application, website, and related services.
By using Soul Seeker, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Information You Provide
When you create an account or use Soul Seeker, we may collect:
- Name or username
- Email address
- Profile information you choose to provide
- Subscription information
- Custom tarot deck content
- Tarot card prompts
- Saved readings
- Journal entries and notes
- Customer support communications
Information Collected Automatically
We may automatically collect:
- Device type
- Operating system
- App version
- IP address
- General location information
- Usage statistics
- Error reports and diagnostics
- Subscription status
AI-Generated Content
When you create custom tarot cards, decks, readings, summaries, or interpretations, information you provide may be processed by artificial intelligence systems to generate content and responses.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide tarot readings and interpretations
- Generate custom tarot cards and decks
- Save your readings and content
- Process subscriptions and payments
- Improve the App and user experience
- Monitor performance and security
- Respond to support requests
- Comply with legal obligations
3. Storage of Your Content
Soul Seeker may store:
- Reading history
- Saved readings
- Personal notes
- Journal entries
- Custom tarot cards
- Custom tarot decks
- User preferences
This information is stored to provide App functionality and allow access across devices.
4. AI Processing
Some features use artificial intelligence technology to generate:
- Tarot interpretations
- Reading summaries
- Insights
- Custom card imagery
- Custom deck content
Information submitted to these features may be processed by trusted third-party AI providers for the purpose of generating requested content.
We do not use your personal readings to make automated decisions that have legal or significant personal effects.
5. Subscription and Payment Information
Payments are processed through:
- Apple App Store
- Google Play Store
- Other authorised payment providers
Soul Seeker does not store your full payment card details.
Payment information is handled by the relevant payment processor in accordance with their own privacy policies.
6. Sharing Information
We do not sell your personal information.
We may share information with:
- Cloud hosting providers
- Database providers
- AI service providers
- Analytics providers
- Payment processors
- Legal or regulatory authorities where required
All service providers are required to protect your information appropriately.
7. Data Security
We take reasonable technical and organisational measures to protect your information from:
- Unauthorised access
- Disclosure
- Alteration
- Loss
- Misuse
However, no online service can guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Receive a copy of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Deleting Your Account
You may request deletion of your account at any time.
Upon deletion:
- Your profile information will be removed.
- Saved readings may be deleted.
- Custom tarot decks may be deleted.
- Some information may be retained where required by law or for legitimate business purposes.
10. Children's Privacy
Soul Seeker is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to remove it.
11. Cookies and Analytics
Where applicable, Soul Seeker may use cookies and analytics technologies to:
- Improve functionality
- Understand App usage
- Diagnose technical issues
- Enhance user experience
Users may manage cookie preferences through their browser settings where applicable.
12. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
Where required, we implement appropriate safeguards to protect personal data during international transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted within the App and updated on our website.
Continued use of Soul Seeker after changes become effective constitutes acceptance of the revised Privacy Policy.
14. UK GDPR and EU GDPR Compliance
Where applicable, Soul Seeker processes personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- EU General Data Protection Regulation (EU GDPR)
Lawful Basis for Processing
We process personal information based on:
- Performance of a contract
- Legitimate interests
- Legal obligations
- User consent where required
15. Contact Us
For privacy-related questions or requests, please contact:
Soul Seeker Privacy Team
Email: soulseekertarot29@gmail.com
Website: soulseekertarot.com
Data Protection Requests
To request access, correction, deletion, or transfer of your personal data, please contact us using the details above.